Privacy Policy
Welcome to VIHAS. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our digital services.
At VIHAS, we value your privacy and are committed to protecting your personal information with care, transparency, and responsibility. This policy may be updated from time to time, and we encourage you to review it periodically.
1. Information We Collect
To provide you with a seamless shopping experience, we may collect the following information:
Personal Information: Name, email address, phone number, and billing or shipping address.
Order Information: Jewellery selections, purchase history, and order details.
Payment Information: Information required to process payments securely through authorised payment service providers.
Technical Information: Device information, browser details, IP address, and website usage data.
2. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, remember your preferences, understand browsing patterns, and enhance your overall shopping experience. You may manage cookie preferences through your browser settings where available.
3. How We Use Your Information
VIHAS may use your information to:
Process and fulfil jewellery orders.
Manage payments, shipping, returns, and customer support.
Improve our website, products, and services.
Personalise your shopping experience.
Send order updates, service notifications, promotional offers, and brand announcements, where permitted.
Prevent fraudulent transactions and protect our customers.
4. Sharing of Information with Third Parties
VIHAS does not sell your personal information. We may share relevant information with trusted third-party service providers, including payment processors, delivery partners, website service providers, and customer support services, when necessary to operate our business and fulfil your requests.
We may also disclose information when required by applicable law or by a lawful request from the relevant authorities.
5. Data Security
We take reasonable technical and organisational measures to safeguard your personal information against unauthorised access, misuse, alteration, disclosure, or loss. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, meet applicable legal and accounting requirements, resolve disputes, and protect our legitimate business interests.
7. Your Privacy Rights
Subject to applicable laws, you may request access to, correction of, or deletion of your personal information. You may also opt out of promotional communications by using the unsubscribe option provided or contacting us directly.
8. External Links
Our website may contain links to third-party websites or services. VIHAS is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing personal information.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without the required consent under applicable law. If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter.
10. Updates to This Privacy Policy
VIHAS reserves the right to update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. Any revised policy will be published on our website with an updated effective date, where appropriate.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the VIHAS customer support team through the contact details published on our official website.
Your Trust. Our Responsibility.
At VIHAS, we are committed to delivering a refined jewellery shopping experience built on trust, transparency, and lasting relationships.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek it separately.
Customer Service
Contacts
Send@vihas.store
© 2026 Vihas . All rights reserved.
Address
5/56, Blue Beach Rd, Sri Kapaleeswarar Nagar, Neelankarai, Chennai, Tamil Nadu 600115